AnyConnect® support information

Original Published Date: 

14/11/2013 - 04:45pm


  • Current

Tax Category: 

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  • Channels

Resource Type: 

  • Specifications


This resource provides advice to digital service providers for the purpose of software development.

Information contained on this resource should be viewed in relation to the publication or source date.

It is a complement to the information which is provided in the ELS specifications and DIS specifications, which should be viewed as the correct source in the event of any conflicting information.

News and announcements

21 July 2015

For ELS users, Cisco AnyConnect will install and connect to the ISydBri and IMelAde concentrators in the Windows 10 environment. Cisco VPN Client is no longer supported and will not work in the Windows 10 environment.

If you are still using Cisco VPN Client in your third party software to lodge returns using ELS, do not upgrade to Windows 10 yet. Speak with your third party software provider first to find out if Cisco VPN Client has been tested with their product under Windows 10.

November 2012 - ELS forum, Canberra

  • The ATO announced that Cisco had withdrawn support for their VPN product and therefore the ATO could also no longer support it.
  • The replacement Cisco product the ATO would support and recommend is the Cisco AnyConnect® client.
  • The ATO would not discontinue the availability of the VPN facility at this time but encouraged developers to.

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