You can subscribe to our Digital service providers alert for:
- timely email notification of significant unplanned system issues and outages
- status updates and confirmation when systems are restored.
You can find planned system outages or known technical issues listed on:
We also provide information on planned system outages and technical issues in our weekly Digital service providers newsletter.
Subscribe to the Digital service providers alert
To receive our alerts, subscribe and add DSP@news.gov.au to your ‘Safe’ or ‘Preferred sender’ list. Once you subscribe, you will receive a confirmation email.
Unsubscribe from the Digital service providers alert
If you no longer wish to receive these alerts, click on the unsubscribe link at the bottom of an alert you have received.
Update your email address
To change your subscription email address, select the unsubscribe link at the bottom of an alert you have received, and then the subscribe link to enter your new email address.
Feedback about the Digital service providers alert
You can email us your feedback and suggestions for future alerts to help us to tailor the service to your requirements.
Digital service providers alert privacy details
We will only use your email address for the purpose for which you have given it or any other purpose permitted under the Privacy Act 1988.
Our Australian service provider, Campaign Monitor, uses a software company located overseas (the United States of America) to host the mailing list. Your email address will be used for the sole purpose of the Digital service providers alert. No other personal information will be provided to, collected or stored by Campaign Monitor.
Where you have agreed to a company located overseas holding your email address, the ATO will not be responsible if the company handles your information in breach of the Australian Privacy Principles, and you will not be able to seek redress under the Privacy Act 1988.
Our privacy policy contains important information as to how you may access your personal information held by us, seek correction of that information, and complain about a breach of the Australian Privacy Principles and how we will deal with such a complaint.
To stop receiving the Digital service providers alert, select unsubscribe at the bottom of an alert you have received.
What information is collected and stored
Only the email address you use to subscribe to the Digital service providers alert is provided to Campaign Monitor.
You will not be asked to provide any further details when you subscribe to the Digital service providers alert. Nor will any other personal information be collected or stored by Campaign Monitor.
Campaign Monitor is an Australian company based in Sydney. The information they store is protected by the Campaign Monitor Privacy Policy and Anti-spam Policy.