Internationally Accredited Peppol Service Provider

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Peppol specific requirements in Australia

The steps below will apply to Peppol Service Providers who have been domiciled overseas by Open Peppol and met requirements of another Peppol Authority but want to provide access point services to an Australian business.

The Peppol Authority specific requirements that must be met aligns to the accreditation steps an Australian Peppol Service Provider must meet. The time required to complete this process will vary and is dependent on the readiness of the individual Service Provider seeking accreditation.

These steps do not necessarily need to be completed in sequence, but all must be finalised and verified by the Australian Peppol Authority before a service provider is able to transact with an Australian business through the Peppol Network.

  1. Submit an expression of interest
  2. Legal Agreements
  3. Due diligence
  4. Complete the A-Z eInvoicing security questionnaire
  5. Interoperability testing
  6. Receive acknowledgment of meeting the Peppol Authority Specific Requirement

If service providers have questions or would like a meeting to discuss the accreditation steps, reach out to

1. Submit an expression of interest

To submit an expression of interest with the Australian Peppol Authority do this via ATO Digital service provider (DSP) Portal. You can find out how to register and access the Portal from Online services for DSPs.

If you are not able to access the ATO DSP Portal because you are not eligible to register, you can submit via

Once registered we will provide an onboarding pack that includes additional information to complete the accreditation process.

We will endeavour to respond to expressions of interest within five business days.

2. Legal Agreements

The legal agreements set the minimum requirements to be applied throughout the entire Peppol eDelivery Network. OpenPeppol and Peppol Authorities have endorsed the Peppol Service Provider agreement which come into effect from 1 July 2022 and replaces the prior agreements.

For internationally accredited Peppol service providers we will provide a countersigned copy of the Peppol Service provider agreement.

3. Due diligence

To protect the interests of end-users and the other service providers operating in the network, we will provide you with a form to complete to conduct due diligence checks, including:

  • confirmation the entity providing the service is a registered business
  • confirmation the entity providing the service is not insolvent
  • confirmation the entity’s senior office holders are not banned, disqualified or bankrupt
  • criminal record check.

We recognise that these checks are dependent on the information available in the local jurisdiction of the service provider.

You must provide evidence of an enforceable professional indemnity insurance policy of at least $1 million AUD (or equivalent in other currency) per occurrence. We recommend that service providers ensure the level of coverage is commensurate to their level of risk exposure and adjust to a higher level of insurance where applicable. This helps ensure that you can mitigate against the risk of claims extending to other eInvoicing network participants. This insurance must be in place before live connection to the eInvoicing network.

4. Complete the A-NZ eInvoicing security questionnaire

We will require you to complete the A-NZ eInvoicing security questionnaire.

The security control requirements include:

  • Self-assessment or independent audit against ISO/IEC 27001 or ASD/NZ ISM. This includes suitable evidence for the following controls:
    • Encryption key management
    • Network segregation
    • Audit logging
    • Patch and vulnerability management program
    • Information security awareness, education and training
    • Physical and environmental security
    • Operational procedures and responsibility
    • System acquisition, development and maintenance – including secure coding practices
    • System access control
    • Personnel security
    • Backup
  • Encryption in transit (Access Points only).
  • Encryption at rest.
  • Security monitoring practices.
  • Multifactor authentication (Access Points only).

5. Interoperability testing

Interoperability testing will be completed to ensure that you can send a Peppol invoice as per the A-NZ Peppol BIS 3.0 specifications with an Australian or New Zealand accredited access point.

We can help facilitate an Interoperability Test with an existing Australian accredited access point or access point who has adhered to the Australian Peppol Authority specific requirements. A lead time of two weeks is generally required to allow us to identify and engage a suitable test partner with whom the Interoperability Test can be scheduled.

The specific use cases to be executed as part of the Interoperability Test will be provided at the time of testing.

Upon successful completion of Interoperability Testing, you will need to provide us with confirmation as per the guidelines provided in the testing document.

6. Receive acknowledgement of meeting the Peppol Authority

We will confirm all required activities have been successfully completed and confirm when your annual review will occur.

We will also request additional information to add your solution to the list of Australian eInvoicing access point providers list on the ATO website.

Mutual accreditation New Zealand

For access points who have already met the Peppol Authority Specific requirements of New Zealand you can receive mutual acknowledgement with the Australian Peppol Authority. To initiate this process contact

For access points who have completed all the steps in Australia, they can request mutual acknowledgement with New Zealand by contacting

Accreditation Annual Review

It is expected that all accredited Peppol Service Providers will meet the requirements of accreditation on an on-going basis. An annual review of accredited Peppol Service Providers will take place to provide this assurance and will include:

  • Due diligence checks completed by the Australian Peppol Authority.
  • Provision of a current enforceable Professional Indemnity Insurance policy of at least $1 million AUD (or equivalent in other currency) per occurrence.
  • Adherence to A-NZ eInvoicing security requirements which includes:
    • Completion of section A of the A-NZ eInvoicing Security Questionnaire.
    • Review your evidence to ensure it aligns to the current security requirements and is up to date. Submit updated evidence where required.
    • Advise if there have been changes to your business or product environment.

Specifications and associated guidance notes

To assist with invoice processing in Australian and New Zealand we recommend implementing industry best practice fields as per the A-NZ Invoice Practice Statement - Invoice Content.

Specifications and associated guidance notes for your implementation can be found on A-NZ Peppol GitHub.

Contact us

For further information and to provide feedback email

See also

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