Reasonable use of ATO digital services

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Effective Date
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Tax preparation
Business accounting
Resource Type
Draft information

Due to the increase demand of our digital wholesale services, we’re introducing a Reasonable use ATO digital services policy to ensure system availability and responsiveness for all users. 

The policy seeks to provide clear guidance on the appropriate use of single vs batch requests, message stockpiling, automated tools and error messaging. The policy will complement Service usage guidelines, which will be described in the relevant Business Implementation Guide.

If you have any comments on the draft policy or service usage guidelines attached below, submit them via Online Services for DSPs by 5.00pm AEST on 26 June 2020.

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