Known outages

We encourage you to stay informed of outages for Online services for DSPs, SBR1 and SBR2 and our Superannuation Services by:

Registered DSPs can watch the Unplanned system issues page in Online services for DSPs.

The following information is indicative only and all dates and times are subject to change. Additional outages may be scheduled and outages may be cancelled at short notice.

These outages are in addition to the standard System maintenance for major ATO systems. There is also information available on myGovID system maintenance and Relationship Authorisation Manager (RAM) system maintenance

SBR1 and SBR2

This table provides details of SBR system outages.

System

Start time

End time

Impact

SBR1 production
SBR2 PROD2 Cloud services

Saturday
6 August 2022
10:00 pm AEST

Sunday
7 August 2022
10:00 am AEST

Unavailable

SBR2 PROD2 Cloud services

Saturday
13 August 2022
10:00 pm AEST

Sunday
14 August 2022
10:00 am AEST

Unavailable

SBR1 EVTE
SBR2 EVTE Cloud services

Saturday
20 August 2022
7:00 pm AEST

Monday
22 August 2022
7:00 am AEST

Unavailable

SBR1 production
SBR2 PROD2 Cloud services
Saturday
20 August 2022
11:30 pm AEST
Sunday
21 August 2022
7:00 am AEST
Unavailable

SBR1 production
SBR2 PROD2 Cloud services

Saturday
3 September 2022
10:00 pm AEST

Sunday
4 September 2022
10:00 am AEST

Unavailable

SBR1 EVTE
SBR2 EVTE Cloud services

Saturday
10 September 2022
7:00 pm AEST

Monday
12 September 2022
7:00 am AEST

Unavailable

SBR1 production
SBR2 PROD2 Cloud services

Saturday
1 October 2022
9:00 pm AEST

Sunday
2 October 2022
10:00 am AEDT

Unavailable

SBR1 EVTE
SBR2 EVTE Cloud services

Saturday
15 October 2022
7:00 pm AEDT

Monday
17 October 2022
7:00 am AEDT

Unavailable

SBR1 production
SBR2 PROD2 Cloud services

Friday
4 November 2022
11:30 pm AEDT

Monday
7 November 2022
7:00 am AEDT

Unavailable

SBR1 production
SBR2 PROD2 Cloud services
Tuesday
8 November 2022
11:30 pm AEDT
Wednesday
9 November 2022
7:00 am AEDT
Unavailable

SBR1 EVTE
SBR2 EVTE Cloud services

Saturday
19 November 2022
7:00 pm AEDT

Monday
21 November 2022
7:00 am AEDT

Unavailable

SBR1 production
SBR2 PROD2 Cloud services
Friday
2 December 2022
11:30 pm AEDT
Monday
5 December 2022
7:00 am AEDT
Unavailable

SBR1 EVTE
SBR2 EVTE Cloud services

Saturday
10 December 2022
7:00 pm AEDT

Monday
12 December 2022
7:00 am AEDT

Unavailable

SBR1 production
SBR2 PROD2 Cloud services

Saturday
10 December 2022
10:00 pm AEDT

Sunday
11 December 2022
10:00 am AEDT

Unavailable

SBR1 production
SBR2 PROD2 Cloud services
Friday
24 March 2023
11:30 pm AEDT
Monday
27 March 2023
7:00 am AEDT
Unavailable

Superannuation Services

Visit the Superannuation Dashboard for near-real-time updates, including planned system maintenance for all versions of:

  • SuperTICK
  • EmployerTICK
  • SuperMatch
  • Fund validation service (FVS).
  • Electronic portability form (EPF).
  • Member Account Attribute Service (MAAS).
  • Member Account Transaction service (MATS).

If you have feedback or special requirements regarding Superannuation Services during any advertised system maintenance period, contact the SuperStream Standards mailbox.

Subscribe to our Digital service providers alert to receive email notification of significant unplanned system incidents or functionality issues.

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