Online services for DSPs

Online services for digital service providers (DSPs) provides a secure environment where we support you through the various stages of the software development lifecycle.

By using this service you can:

  • Report incidents
  • Register your product
  • Request certification to use our digital services
  • View and share requests within your company
  • Receive email notifications when the status of your request changes
  • Read release notes for upcoming system changes
  • Securely transmit files

Accessing Online services for DSPs prior to 13 January 2020

Prior to Monday 13 January 2020, to begin using our Online services for DSPs, you will need to:

  1. Register for an AUSkey if you do not already have one. A standard AUSkey is suitable. Information is available to assist you with setting your AUSkey permissions.
  2. Log in and access Online services for DSPs using your AUSkey.
  3. Complete the registration form. Once we process your registration, you will have access to the full suite of requests

Accessing Online services for DSPs from 13 January 2020

From Monday 13 January 2020, you will need to use your myGovID to log in to Online services for DSPs. You will need to:

  1. Register for a myGovID
  2. Get your Online Services for DSPs permission set up in RAM. Note: You will need your business'  RAM Authorised Administrator to Set the permissions
  3. Log in and access Online Services for DSPs using your myGovID
  4. Complete the registration form. Once we process your registration, you will have access to the full suite of requests

Read more about the New credential for Online services for DSPs (DOCX, 26.1KB).

If you are not eligible for a myGovID, email SBRServiceDesk@ato.gov.au for further assistance.

To optimise functionality we recommend using Firefox or Google Chrome browsers.

Support

The Online services for DSPs user guide (PDF, 1.5MB) provides a visual guide on how to register for SBR and Online services for DSPs. It also demonstrates how to navigate through the various spaces including the DSP Service Desk, Knowledge Base and Consultation Hub.

If you require further assistance or would like to provide feedback to help us improve the service, email SBRServiceDesk@ato.gov.au.